HTC - Directors / Officers

General Manager: Chad Kimble -
President and Director: Gene Dever
Vice President and Director: Carol Swecker
Registered Agent and Director: Debbi Stephenson
Director: Troy Snead
Director: Sarah Shifflett
Director: Nancy Witschey


Mission Statement

HTC is a progressive communications company committed to providing its members maximum value through state-of-the-art voice and data services in a global environment by utilizing our highly skilled staff. Excellent customer service is our goal in all subscriber interactions.


Strategic Planning

Vision Statement
Aggressively pursue opportunities that will position HTC to be the premier telecommunications provider of advanced services in the Allegheny Highlands in a cost effective manner for the benefit of our patrons.

Values Statement
HTC will deliver telecommunications services and interact with members, vendors and the community with honesty, integrity and respect.


Frequently Asked Questions And Answers

What is Highland Telephone Cooperative?
It is a cooperative corporation incorporated under the laws of Virginia on March 31, 1980. It is a telephone service cooporative that began as a mutual telephone company on February 13, 1905.

Where is the HTC Service and Coverage Area?
Blue Grass (474)
Hightown (468)
Mill Gap (499)
Monterey (468)
Mustoe (468)

How many access lines does the Cooperative serve?
Highland Telephone Cooperative serves over 1,300 access lines.

Why was the Cooperative formed?
In the early 1900's in much of the rural area and communities which the Cooperative serves, telephone service was either very deteriorated or nonexistent. In Highland County, the need for a central legal entity led to the chartering of Mutual Telephone of Highland, Inc. on February 13, 1905.

Who owns the Cooperative?
The members which we serve.

Who governs and runs the Cooperative?
Our owners, the members, democratically elect six members to the Board of Directors who govern the cooperative in their behalf. These Directors serve a term of three years and an election is held each year during the annual meeting. The terms are staggered so that no more than two directors are elected each year. The by-laws provide that any member can become a director by nomination from the floor or nominating committee and election by secret ballot by the members. The directors are responsible for the financial welfare of the Cooperative, set its policies and employ a general manager to operate the business. The General Manager is responsible for the overall business operation and carries this out by assigning areas of responsibility to a staff of personnel.

Are there other telephone cooperatives like ours?
Yes, there are over 260 in the U.S. and 5 in Virginia.


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